Everbound Journeys Client Agreement – Terms & Conditions
(Fora Travel Advisor)
Last Updated: October 07, 2026
This Everbound Journeys Client Agreement – Terms & Conditions ("Agreement") governs the relationship between Everbound Journeys LLC, an independent travel advisor ("Everbound Journeys," "Travel Advisor," "we," "us," or "our"), and you, the purchaser of travel services or lead traveler ("Client" or "you"). Please read them carefully before booking.
These terms are published on our website for reference. Every client also receives this Agreement for electronic signature through Fora Travel and signs it before we begin planning, and the signed Agreement governs our working relationship.
1. Use of Travel Advisor's Services
You represent and warrant that:
You are at least 18 years of age and are authorized to enter into this Agreement and make travel bookings with Travel Advisor;
The information you provide, whether for yourself or on behalf of others in your travel party, is true and accurate, and you will continue to provide updated information throughout your engagement with Travel Advisor; and
You will abide by the terms of this Agreement and any terms and conditions of our travel suppliers or partners that apply to your booking.
2. Independent Travel Advisor; Agency Relationship
Everbound Journeys LLC is an independent travel advisor affiliated with Fora Travel, Inc. ("Fora") and operates its own separate travel business. We act solely as an agent for third-party travel suppliers, including but not limited to airlines, hotels, resorts, cruise lines, and tour operators (collectively, "Suppliers"). We do not own, operate, or control these Suppliers.
Client understands and agrees that: (i) Travel Advisor is not an agent, representative, or employee of Fora; (ii) Fora is a technology provider and host agency, not a travel service provider; (iii) Client will have no claim against (nor will Client file any claim against) Fora for losses or damages resulting or arising from the provision of services by Travel Advisor; and (iv) notwithstanding anything to the contrary in this Agreement or otherwise, Fora is not a party to this Agreement for any purpose. Client expressly waives any claims, demands, or causes of action against Fora arising from or relating to any travel arrangements, advisor services, cancellations, disputes, or any other matters related to this Agreement.
3. Services; Planning Fees
Travel Advisor will provide travel planning services, which may include researching and booking accommodations, transportation, activities, and tours based on Client's preferences and budget, as well as any other services agreed to by the parties in writing.
Travel Advisor may charge a planning fee for its services, which will be mutually agreed with Client in writing. Any planning fees charged are 100% non-refundable and are due before Travel Advisor begins work on an itinerary.
Commission Disclosure. In addition to any planning fees, Travel Advisor may earn commissions or other compensation from travel suppliers, such as hotels, resorts, cruise lines, and tour operators, for bookings made on Client's behalf. These commissions are paid by the supplier and are typically built into the supplier's published rates.
4. Suppliers; Client's Responsibility
Travel Advisor's role is to make travel reservations at Client's request and to act as liaison between Client and Suppliers to help the itinerary run smoothly.
Client acknowledges that the Suppliers named in travel documentation are the parties actually responsible for providing the travel services purchased, and that travel documents may be issued by third-party booking channels selected by Travel Advisor. Client consents to the use of the Suppliers disclosed to Client and is responsible for due diligence on Suppliers chosen by Client or any traveler. Travel Advisor is not responsible if Client is not satisfied with the final choices.
Travel Advisor makes no guarantee of a Supplier's rates, bookings, quality of services, or special requests. Each Supplier is an independent entity with its own management and is not subject to Travel Advisor's control. Travel Advisor is not responsible for any changes, delays, alterations, modifications, or cancellations of an itinerary or booking made by a Supplier, another third party, or due to force majeure, and does not cover associated costs.
5. Travel Bookings and Payment
Rates. All quoted prices are in USD unless otherwise indicated. Travel pricing is dynamic and subject to change without notice; many Suppliers price by demand and availability. Quoted rates are not guaranteed until the service is booked and any required deposit is received.
Currency Fluctuations. Currency fluctuations may affect the final amount due for Client's reservations.
Confirmed Bookings. All bookings are subject to availability and confirmation by Travel Advisor.
Deposits and Payment. A deposit may be required to confirm reservations, and full payment is due according to each Supplier's deadlines. Client will pay for all travel services promptly when due, either directly to the Supplier or, if directed by Travel Advisor, to Fora, which will process the payment on behalf of the Supplier. Late payment may result in cancellation of the reservation and applicable penalties.
Personal Information. Client authorizes Travel Advisor's use of Client's personal information for bookings, airline tickets, tours, cruises, restaurant reservations, and any other services Client requests.
Credit Card on File. Client may choose to keep a credit card on file with Travel Advisor, which Travel Advisor may charge only for travel services and associated amounts expressly authorized by Client. For security, Travel Advisor requires a copy of the driver's license of the cardholder named on the card, and Client will sign a payment authorization form for each charge made on Client's behalf. Client certifies that Client is an authorized user of any credit card provided.
Disputes and Chargebacks. CLIENT AGREES NOT TO FILE ANY DISPUTE WITH CLIENT'S BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF TRAVEL ADVISOR OR ITS SUPPLIERS OR PARTNERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND OUR CONTROL, UNLESS THE PRODUCT OR SERVICES PURCHASED WERE NEVER PROVIDED OR WERE GROSSLY MISREPRESENTED. Client agrees to notify Travel Advisor immediately if any products or services are not as expected, and to give Travel Advisor a reasonable opportunity to help reach a resolution with the responsible Supplier.
Independent Travel Arrangements. Travel Advisor is not responsible for costs and fees incurred for travel arrangements made independently of Travel Advisor.
6. Cancellations, Changes, and Refunds
All cancellations and changes are subject to the terms and conditions of the applicable Supplier, including its deposit, cancellation, modification, and refund policies. Penalties may apply, including full loss of funds for non-refundable bookings. Travel Advisor does not control Supplier policies and does not guarantee refunds.
Client agrees to give Travel Advisor at least 48 hours' notice by email to process any cancellation or change request. Travel Advisor is not liable for penalties resulting from untimely requests. Any fees or expenses Travel Advisor incurs because of a modification or cancellation will be passed on to Client.
7. Travel Insurance
Travel insurance is not included unless expressly stated and purchased by Client. It is strongly recommended on all trips and can protect against Supplier issues, delays, cancellations, medical emergencies, lost luggage, and more.
If Client declines travel insurance, Client assumes full financial responsibility for any resulting losses. If Client cancels or the trip is interrupted for any reason, Travel Advisor and Supplier cancellation penalties will apply, which may result in the loss of up to the full cost of the travel booking and related costs.
8. Travel Documents and Entry Requirements
Client Responsibility. Client is solely responsible for obtaining and maintaining valid travel documents for every traveler, including passports, visas, and any required health documentation. All names on bookings must match each traveler's legal name on government-issued photo ID, and travel document information must match tickets. WHEN CLIENT RECEIVES TRAVEL DOCUMENTS, IT IS CLIENT'S RESPONSIBILITY TO REVIEW THEM AND CONFIRM THE INFORMATION IS CORRECT.
Passports and Visas. A passport is required for international travel, including for children and infants. Many destinations require passports to remain valid for a set period beyond travel, often 3 to 6 months, and some require a visa or electronic travel authorization. Requirements vary by destination and change over time, so Client must confirm current rules for each country on the itinerary.
Denied Entry. Entry into any foreign country is not guaranteed and is subject to the approval of that country's border authorities. Factors including criminal history (including misdemeanors such as DUI), prior immigration issues, or documentation deficiencies may result in denial of entry, including into Canada. Client is solely responsible for verifying each traveler's admissibility and obtaining any required waivers, permits, or documentation. Travel Advisor is not liable for denied entry, refusal of boarding, deportation, delays, or any resulting costs or losses. BEING DENIED ENTRY FOR ANY REASON MAY RESULT IN A COMPLETE FINANCIAL LOSS ASSOCIATED WITH THE TRIP AND DOES NOT ENTITLE CLIENT TO ANY REFUND.
Traveling with Minors. Children and infants may require their own travel documents. Minors traveling with only one parent or legal guardian, or without their parents or legal guardians, may be stopped and refused entry unless authenticated consent forms are provided. See help.cbp.gov for more information. Written consent from a parent or legal guardian must be provided to the supervising adult or group leader.
9. Travel Advisories
Travel to certain destinations or at certain times may involve greater risk, including risks related to communicable diseases and geopolitical tensions. Changes in government travel advisories do not override Supplier cancellation and refund policies. Unless Client has applicable travel insurance, changes to travel advisories or personal concerns about a destination, including anxiety or discomfort, do not entitle Client to a refund, credit, or other compensation.
Client is responsible for reviewing travel advisories issued by the United States and by each destination. Travel Advisor does not represent that travel to any location is advisable or without risk. CLIENT'S PARTICIPATION IN ANY TRAVEL CONSTITUTES ACCEPTANCE OF SUCH RISK.
10. Liability; Damages; Force Majeure
TRAVEL ADVISOR ACTS SOLELY AS AN AUTHORIZED SELLER FOR DISCLOSED SUPPLIERS AND PARTNERS AND HAS NO CONTROL OVER THEIR OPERATIONS. TRAVEL ADVISOR IS NOT LIABLE FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ANY ISSUES ARISING FROM SUPPLIERS' AND PARTNERS' SERVICES, INCLUDING BUT NOT LIMITED TO ACTS, ERRORS, OMISSIONS, NEGLIGENCE, WILLFUL MISCONDUCT, ACCIDENTS, SERVICE FAILURES, FLIGHT DELAYS OR CANCELLATIONS, SCHEDULE CHANGES, MECHANICAL ISSUES, OVERBOOKING, REFUND POLICIES, PRICE CHANGES, BANKRUPTCY, OR OPERATIONAL CESSATION. TO THE FULLEST EXTENT PERMITTED BY LAW, TRAVEL ADVISOR DISCLAIMS ALL LIABILITY FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RELATED TO THE GOODS OR SERVICES PROVIDED BY SUPPLIERS, AND CLIENT AGREES TO RELEASE TRAVEL ADVISOR FROM ANY SUCH CLAIMS.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, TRAVEL ADVISOR HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS, AND CLIENT AGREES THAT ANY RECOVERY FROM TRAVEL ADVISOR WILL BE LIMITED TO THE AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY TRAVEL ADVISOR.
Travel Advisor is not liable for any failure or delay in fulfilling its obligations due to causes beyond its control, including weather events, natural disasters, accidents, civil unrest, war, terrorism, pandemics, strikes and labor disputes, equipment failures, government actions, or other unforeseen events. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.
11. General
Modifications. Travel Advisor may amend this Agreement at any time in its sole discretion. Updated versions are effective immediately upon being provided to Client.
Governing Law; Venue. The laws of the State of Florida govern this Agreement. Client consents to the exclusive jurisdiction and venue of the state or federal courts located in Palm Beach County, Florida, for all disputes arising out of or relating to travel bookings with Travel Advisor.
Third-Party Beneficiaries. This Agreement is for the sole benefit of Travel Advisor and Client and their respective successors and assigns. Nothing in this Agreement confers any rights, benefits, or remedies on any other person or entity.
Timeliness of Claims; Class Action Waiver. Any claim against Travel Advisor must be brought within 12 months after the trip is completed. TRAVEL ADVISOR SHALL NOT IN ANY CASE BE LIABLE FOR DAMAGES OTHER THAN COMPENSATORY DAMAGES, AND CLIENT WAIVES ANY RIGHT TO CLAIM PUNITIVE OR EXEMPLARY DAMAGES. CLIENT MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, PROPOSED OR PURPORTED CLASS ACTION, OR OTHER REPRESENTATIVE ACTION, REGARDLESS OF THE TYPE OF PROCEEDING.
Severability. If any provision of this Agreement is found invalid, illegal, or unenforceable, the remaining provisions remain in full force and will be construed to best achieve the parties' original intent.
Headings. Headings are for convenience only, and "including" and similar terms are to be read without limitation.
Entire Agreement. This Agreement is the entire agreement between the parties on its subject matter.
12. Seller of Travel Disclosure
Florida Seller of Travel Independent Agent No. TI128719
Fora Travel, Inc. is registered with the State of Florida as a Seller of Travel, Registration No. ST43973.
13. Acceptance
By signing this Agreement, Client acknowledges having read, understood, and agreed to these Terms & Conditions on behalf of Client and all travelers in Client's party.